Transporting The Future ("we", "us") provides student transportation services in Durham, NC. This policy describes how we collect, use, and protect information when you use our website or services. Protecting student and family information is core to how we operate.
Information we collect
When you contact us or request a booking, we collect information you provide directly, including:
- Contact information (parent or guardian name, phone, email)
- Child or rider details necessary to provide transportation
- Pickup and drop-off addresses, dates, and times
- Any notes you provide (allergies, accommodations, special instructions)
How we use information
- To plan and operate the transportation services you request
- To communicate with parents, schools, and partners about rides
- To comply with safety regulations and legal obligations
- To improve our operations and customer support
Sharing
We do not sell personal information. We share information only with the people and providers needed to deliver the service — for example, our drivers and dispatch team, and schools or programs you've asked us to coordinate with. We may also share information when required by law.
Children's information
Information about children is provided by parents, guardians, or partnering schools and is used solely for safe transportation. We do not knowingly collect information directly from children through our website.
Your choices
You can request to access, update, or delete the information we hold about you or your child by contacting us at the address below.
Contact
Questions about this policy? Email Jjohnson@transportingthefuture.info or call 984-260-1017.